FAQs

Frequently Asked Questions (FAQs)

How long does delivery take?
Delivery usually takes 3–7 business days across Pakistan, depending on your location.

Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available in most cities.

What is your return policy?
We offer a 7-day return policy. Items must be unused, unopened, and in original packaging.

What should I do if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with photo or video proof for quick resolution.

How can I track my order?
Tracking details are shared via SMS, WhatsApp, or email after dispatch.

Are your products genuine and quality-checked?
Yes, all products are quality-checked before dispatch.

Can I cancel or change my order after placing it?
Orders can be cancelled or modified before dispatch only.

Is it safe to shop on your website?
Yes, we use secure checkout to protect your information.

Do you deliver all over Pakistan?
Yes, we provide nationwide delivery.

How can I contact customer support?
You can reach us via WhatsApp, phone, or email during business hours.